Urgency comes first
Danger signs are checked before payment or a routine queue, with a clear next action when remote care is not enough.
Download app
Care wherever you are.
Your health, right in your pocket.
Talk to a qualified clinician by secure chat, voice or video and keep your care plan, records and measurements together.
Your health information stays tied to your secure Care ID, not one phone or channel.
Health in your pocket
CherryHealth helps you see a clinician, understand what happens next and keep your care record in one familiar place.
Why CherryHealth
Designed to make care feel clearer.
Smart coordination behind the scenes. A simpler, more human experience in your hands.
Pick up where you left off
Move between chat, voice and video without losing the conversation, your place or the follow-up plan.
Privacy with purpose
Consent, identity and access are built around each person, even when a family shares one device or account.
Care for real life
One front door to better-matched care.
From a new symptom to an ongoing condition, start in the same familiar place and let the right care pathway meet you there.
CherryHealth / Everyday care
Start with what you feel, not a diagnosis.
Share your concern in your own words. CherryHealth helps route you to the right level of care, from supported self-care to a same-day clinician.- General and primary care
- Common acute symptoms
- Medication and results review
CherryHealth mobile app
Carry your care team in your pocket.
Start care, join a visit, see your records, follow your plan and reach connected services from one simple home screen.
Get CherryHealthDownload for Android
Access that travels with you
Choose the care access period that fits you.
Connection-friendly visits
Drop from video to voice or chat if bandwidth changes, without losing your place or being charged twice.
Care on your schedule
Use on-demand care for today or book routine reviews, preventive visits and follow-ups ahead of time.
Benefits in one place
Keep verified M-PESA or M-Ratiba payments and your active care access linked to your Care ID.
Good to know
Questions, answered clearly.
Can I use CherryHealth without the app?
The public MVP is available through the CherryHealth Android app in Kenya. SMS is used only for verification and essential service notices.
Does CherryHealth replace emergency services?
No. For a life-threatening emergency in Kenya, call 999 or go to the nearest emergency department without waiting for an online consultation.
What happens if my video connection drops?
A consultation can move from video to voice or chat without losing your place, so your clinician keeps the context and you do not have to start again.
How is my family’s information kept separate?
Each person receives a separate Care ID, record, consent and entitlement. Household access makes coordination easier without combining one person’s private clinical information with another’s.
Is symptom intake a diagnosis?
No. It helps identify urgency and prepares useful context for care. Clinical decisions remain with qualified professionals, and emergency guidance is never placed behind payment.
A healthier next step